Contact Us
To Report Child Abuse and Neglect in New Mexico
- 1-855-333-SAFE (7233) or #SAFE from your cell phone
- Youth may text Reach NM at 505-591-9444 to report suspected abuse or neglect or be connected with resources and support.
Records Requests
Records requests of the Children, Youth, and Families Department should be sent to Kathleen Hardy.
For public records requests, please submit a written request to Kathleen Hardy that includes the following information:
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- Your name
- Your contact information (including mailing address and phone number)
- A description of the records you’re requesting
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If you are unable to email your request, it can be sent by regular mail to:
Kathleen Hardy
Children Youth and Families Department
P.O. Drawer 5160
Santa Fe, NM 87502-5160
Juvenile Justice records requests
Protective Services records requests
New Mexico Inspection of Public Records Act (IPRA)
To request an Adam Walsh abuse/neglect check complete the form to the right and submit the notarized original to:
CYFD Protective Services
CRC Unit Room 225
PO Drawer 5160
Santa Fe, NM 87502-5160.
Questions?
Communications | Public Information Office
Media Inquiries, Department Marketing & Branding, Events, Social Media, Internal Communications and Website Management.
Andrew Skobinsky
Director of Communications
Andrew.Skobinsky@cyfd.nm.govÂ
Jessica Preston
Deputy Director of Communications
Jessica.Preston@cyfd.nm.gov
Office of Advocacy
Office of Advocacy
Resource Foster Child Grievance
Constituent Affairs
For assistance, questions or complaints about CYFD’s programs and services.
Protective Services
Handles child abuse and neglect investigations, foster care and adoptions.
Locate your local Child Protective Services office
Foster care and adoptions hotline
Title IV-E Unit
Milissa Soto | Federal Reporting Bureau Chief
Location: PERA Building Santa Fe, New Mexico
Nicole Montoya-Jones | Title IV-E Medicaid Manager
nicole.montoyajones2@cyfd.nm.gov  Â
Location: PERA Building Santa Fe, New Mexico
HSD Liason
Lisa Ortiz | North East Region Title IV-E Specialist
Counties in Region:
Santa Fe | Colfax / Union | Taos | Rio Arriba/Los Alamos
San Miguel/Mora/GuadalupeÂ
Erika Chavez | South West Region Title IV-E Specialist
Counties in Region:
Doña Ana | Lincoln | Grant | Sierra | Catron | Socorro
Luna/Hildalgo | Otero
Tamera Hicks | South East Region Title IV-E Specialist
Social Security Liaison
Counties in Region:
Chaves | Lea | Curry | Quay/Harding/DeBaca | Roosevelt | Eddy
Melissa Escarcida | (Training)
Social Security Liaison
Letisha Roybal | Metro Title IV-E Specialist
Counties in Region:
Bernalillo County Offices 1 – 5
Lydia Galvan | Metro Title IV-E Specialist (Training)
Justin Hunter | North West Region Title IV-E Specialist
Tribal Liaison
Counties in Region:
Cibola | McKinley | Sandoval | Valencia | San Juan | Torrance
Medicaid Frequently Asked Questions
Early Childhood Services
Early Childhood Services is now part of the Early Childhood Education & Care Department
Includes child care assistance, child care referral, child care licensing, home visiting, and PreK.
Juvenile Justice Services
Manages and reintegration facilities for juvenile offenders, probation and aftercare, and transition services.
Behavioral Health Services
Supports statewide behavioral health services for infants, toddlers, children, adolescents and transition-age youth.
Behavioral Health Licensing and Certification Authority
Statewide crisis and access hotline
CYFD Job Opportunities and Recruitment
For information on employment opportunities within CYFD, call (505) 412-5261, or send an e-mail to HR.Recruitment@cyfd.nm.gov.
CYFD General Human Resource Inquiries
For General HR inquiries, including employment verifications, call (505) 570-7328, or send an e-mail to cyfd.hr@cyfd.nm.gov.
Other Key Contacts
Office of the Secretary
Office of the General Counsel
Office of the Inspector General
HIPAA Privacy Office
Administrative Services